Minor: Minor illness or injury requiring medical treatment (eg first aid) and/or minor effect on environment that can be cleaned up.No adverse effect on environment and regulator notification not required. Negligible: Illness or injury that doesn’t require medical attention.Almost certain: Is expected to occur and is almost inevitable (ie more than 10 times per year).Not surprised if it happens (ie at least annually and up to 10 times per year Likely: Is expected to occur in most circumstances.Possible: Might occur in some circumstances (ie once in the next 2-10 years).Unlikely: Could occur in some circumstances, but would be surprised if it happens (ie once in the next 11-50 years).It would be highly unexpected (ie not in the next 50 years) Rare: May occur, but only in exceptional circumstances.The executive and governance bodies may not need to be involved in the active management of these risks, but should be aware of them – particularly regarding common themes between minor risks and the catastrophic events the organisation is exposed to, but is controlling with its safety systems. Ongoing monitoring of existing control effectiveness (within agreed business as usual (BAU) arrangements).Ĭontinue to reduce the risk by adopting any improvements in safety the business becomes aware of.Īll levels of an organisation should have awareness of the risks the organisation is exposed to, even ‘moderate’ and ‘low’ risks. The process or activity in question continues with existing controls. Periodic consideration of control effectiveness and new or additional control options to be considered. Relevant Business Unit Manager oversees action plans and receives reports on progress. General Manager oversees action plans and receives reports on progress. Specific consideration of control effectiveness and new or additional control options to be considered. The relevant Executive Manager oversees action plans and receives reports on progress. The process, task or activity in question must not occur or must cease until actions are taken to eliminate the hazard or minimise the risk.ĬE/Board oversees specific review of effectiveness of new or additional controls before process, task or activity can commence or recommence.Īctions are to be taken to eliminate the hazard or minimise the risk. Risk matrix and definitions exampleĪn example risk matrix and definitions have been provided below: This allows for easy identification of the highest risks in the business and the appropriate resources can be allocated. To make it easy to determine a consistent risk rating for each hazard, it’s useful to have a tool that combines the likelihood of an accident or incident occurring with the potential consequences. SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emailsĬONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. We apologise for any inconvenience.ĮASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool (external link) ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience caused.ĬOVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more We are working to resolve the services as soon as possible. ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. We are working with the payment provider to resolve this as soon as we can. ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. View our traffic map for road closures and delays (external link)ĬONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. We’ll provide updates on our Journey Planner website as information becomes available. TRAFFIC UPDATES: Several roads have been impacted by recent weather events. SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails
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